Because each portrait in custom made, refunds are not available after work has started.However, it is possible to make corrections.
An order for one portrait takes 3 to 5 days to complete, plus 1 to 2 days for each additional portrait. Currently, orders are only accepted for 5 photos with a duration of 5-9 days. You have 1 day to make corrections after receiving the portrait.
It is desirable that the photo be of 300 dpi quality. An order is considered rejected if you have received a rejection notice and have refused to send an additional, clearer photo. If You refuse to send higher quality photos, the invoice will not be sent to You and the order will be considered rejected. Photos with fully nude people are not accepted.
You can use all custom-made works as You wish; the author reserves only the right to use them in his galleries and catalogs.
This Privacy Policy describes what data we collect, how we use it, and how we protect the information of our website users.
1. What data we collect.When placing an order or filling out forms on the website, we may collect: first and last name, email address, photos uploaded to create digital portraits, payment details (processed by payment systems, we do not store them), technical data: IP address, browser type.
2. What the data is used for.The information is used for: processing and fulfilling orders, creating digital portraits, communicating with customers, sending finished work, and improving the website and service.
3. Customer photos.Uploaded images are used only to fulfill the order. We do not publish or transfer photos to third parties without the customer’s consent.
4. Payment.Payments are processed by third-party payment services. We do not store bank card details and do not have access to them.
5. Cookies.The website uses cookies to function correctly, save settings, shopping carts, and analyze traffic.
6. Transfer of data to third parties.We do not sell or transfer personal data to third parties, except when necessary to fulfill an order or comply with legal requirements.
7. Data storage.Data is stored only for the time necessary to fulfill an order and comply with legal obligations.
8. User rights. Th e user has the right to request the modification or deletion of their data by writing to us by email.
9. Contacts.For privacy questions, please contact us at: email: orders@iamsketchman.com
